Terms of Service
Section 1 - General Principles
The www.ianassa.com offers to the visitors/users of the website www.ianassa.com a rich collection of e-commerce services, in accordance with the provisions of the existing domestic legislation (Decree 131/2003) and of European Community law. On the pages of www.ianassa.com there are included advertisements of various forms. The existing and any new services included in www.ianassa.com are subject to these terms of use, unless explicitly stated otherwise.
The visitor/user has the responsibility for accessing services at www.ianassa.com and the access may require paying dues to third parties (e.g. internet service providers, charging time in internet). The visitor/user is solely responsible for payment of the relevant fees. Also, the visitor/user is exclusively responsible for his personal equipment with the necessary technological means to access the services of www.ianassa.com.
All copyrights arising from the site www.ianassa.com, are owned by the ianassa company.
Section 2 - Register
If the visitor/user wants to register in the www.ianassa.com he/she agrees to:
a) provide true, accurate, current and complete information about the data requested by the www.ianassa.com in the relative applications for access in its content/services and b) maintain and meticulously inform his (her) registration data in order to keep same true, accurate, reliable, update and complete.
Section 3 - Member Account
The www.ianassa.com provides to its users membership's services, after accepting the terms of use of this site and complete their registration. Once the visitor/user completes the registration process set by www.ianassa.com, you will receive confirmation of personal code (password) access and user name (user name) that the user had specified. Members remain solely responsible for all activities that occur under their personal password, username and more generally their account (user account). Members agree to immediately notify the www.ianassa.com of any unauthorized use of their account and any action or/and possible security breach. Also, members are responsible only for the careful use of their account and their formal exit from their account at the end of each use (Logout). The www.ianassa.com is not responsible for any damage or injury resulting from the inability of the members to respect and follow this clause. After creating the account, deleting is not possible.
Section 4 - Start-Stop Operation Services
The www.ianassa.com reserves the right to modify or/and discontinue temporarily or permanently some or all of its services www.ianassa.com with or without notice to the users/members.
Section 5 - Duration
The user/member comprehends and accepts that the www.ianassa.com has the exclusive right to discontinue the use of the access codes in its services or/and discontinue the availability of its content to users/members that it believes they have violated the letter and spirit of these terms of use.
Section 6 - Advertisement
The www.ianassa.com has no responsibility for the user/member communication with third party service providers who advertise on www.ianassa.com and for any commercial transaction that may arise from their relationship.
Section 7 - Intellectual and Industrial Property Rights - Trademarks
Except for the specified exceptions (copyright of third parties and affiliates), the entire contents of www.ianassa.com, including images, graphics, photographs, drawings, texts, services and generally all the files on this website are intellectual property, registered trademarks and service marks of www.ianassa.com and protected by the relevant provisions of Greek law - consumer protection law (Ν. 2251/1994) -Κ.Υ.Α. Ζ1-891/13-8-2013 (ΦΕΚ Β’ 2144/30-08-2013), European law and international conventions and treaties. Therefore, none of these may not be wholly or partly subject to sale, copy, modification, reproduction, and republication or downloaded, transmitted or distributed in any way. It is excluded the single storage of one and only copy, part of the content in a plain personal computer, for personal and not public or commercial use and without deletion of the indication of origin from www.ianassa.com, without affecting in any way the relative rights of intellectual and industrial property. All other products or services referred to on the pages of this website bear the marks of the respective organizations, companies, partners, associations and publications, are their intellectual and industrial property and therefore they bear the responsibility. The user/member comprehends and accepts that he has no right to reproduce, copy, sell, resell and/or commercially exploit in any manner all or part of the contents of www.ianassa.com.
Consumer rights
Right of withdrawal. The consumer has the right to withdraw without giving any reason within fourteen (14) calendar days, if not agreed a longer period, returning the property to its original state, without incurring any charge, except for return costs. This period begins after receipt of the goods. To exercise the right of withdrawal, the consumer is required to complete and send the relevant withdrawal form is issued at the time of order. In case of exercising the right of withdrawal, o consumer product required to immediately send in the enclosed packaging to return, together with the submission of withdrawal declaration and choose which product to replace it.
Section 8 - Limitation of Liability
The contents of www.ianassa.com are provided on an "as is" basis without any warranty expressed or implied in any way.
The www.ianassa.com does not guarantee that the pages, services, choices and content will be provided uninterrupted or without errors. The www.ianassa.com also does not guarantee that the same or the servers through which shall be made available to users/members do not contain viruses or other harmful components. The www.ianassa.com disclaim any warranty for the correctness, completeness or /and the availability of contents, pages, services, selections or their results.
Section 9 - Links from other websites
The www.ianassa.com does not control the availability, content, policy of protection of personal data, the quality and the services ' completeness of other web sites and pages that link through "links", hyperlinks or advertising banners on www.ianassa.com. Therefore, for any problem arising during the visit/use, the user should go directly to the respective web sites and pages, which bear the entire responsibility for the provision of their services. The www.ianassa.com in no case should be considered that it adopts or accepts the content or services of web sites and pages that link through "links", hyperlinks or advertising banners on www.ianassa.com or that it relates with them in any other way.
Section 10 - Electronic Commerce e-commerce
The www.ianassa.com offers to the visitors/users the ability to purchase products through e-commerce applications in accordance with the special terms and conditions as it may specify, also taking care in order to protect the personal information you submit for the use of these services.
Access to the pages/services of www.ianassa.com does not involve any additional cost beyond the current tariff regime for General Internet access as configured by the relevant providers (ISP’s) and paid to them alone.
Section 11 - Purchase Procedure – Archive of Sales
To purchase products through e-commerce applications of www.ianassa.com customer – Member account ot Guest account creation is required. It is also required the confirmation of the receipt of the customer order – which is made by on behalf of www.ianassa.com sending confirmation e-mail to the e-mail address (e-mail) issued in www.ianassa.com when registering as a customer – and the creation of his account. Language of communication with the customer is English. The commands and orders of the client shall be filed by the company and will be kept on file for as long as required by law on keeping books and records by professionals (Kbs – Presidential Decree 186/1992).
Section 12 - Right of Unilateral Modification
The www.ianassa.com reserves the right to modify at any time and without notice, unilaterally the content and information contained on the website www.ianassa.com and relate to the products available through this.
Section 13 - Governing Law and Other Terms
These terms and conditions of use of www.ianassa.com, as well as any of their modification, are governed and complemented by Greek law, European Union law and the relevant international treaties. Any provision of the above terms contrary to law, ceases to have effect and removed –by right- from the present text, without in any way affecting the validity of other conditions. The present constitutes the total agreement between the www.ianassa.com and the visitor/user pages and services of www.ianassa.com and binds them only. No modification of these terms should be taken into account and be a part of this agreement, unless expressed in writing and incorporated into this.
Section 14 - Collection of your personal information
In some locations of the "www.ianassa.com" we ask you to provide your personal information such as email address, phone number, name, address. We may also collect demographic information, such as your zip code, age, preferences, gender, interests and personal hobbies. If you choose to make a purchase we ask additional information, such as your credit card number.
In order to obtain access to certain services of «www.ianassa.com», you will be prompted to enter providing an e-mail address and a password, which we refer and which we refer to as your credentials. It Is also likely to be asked, as part of the process of creating your credentials, to provide questions and secret answers, which we use to verify your identity, to assist you in resetting your password, as well as an alternate email address. Some services may require additional security and in these cases you may be asked to create a special security key. Finally, a unique ID number is assigned to your credentials which will be used to identify your credentials and associated information.
We may collect information about your transactions with our sites and services of «www.ianassa.com». In order to offer you a more customized and consistent experience in your interactions with the «www.ianassa.com», information collected through the "www.ianassa.com" is likely to be supplemented by information that we obtain from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Section 15 - E-commerce services
For the use of e-commerce services of «www.ianassa.com» by the visitor/user will be asked for the following information: name and surname/company -natural person Address-ZIP CODE-Phone-email-fax-City-County-State-credit card information. The above information is required in order to issue the relevant documents (tax) and kept in the economic record of www.ianassa.com.
Section 16 - Use of your personal information
The www.ianassa.com collects and uses your personal information to operate and improve its sites and services. These uses may include more effective customer service, to improve the sites or the services to be handier-relieving you of the need to repeatedly enter the same information-research and analysis to improve products, services and technologies, as well as displaying content and promotional material customized to your interests and preferences.
We also use your personal information to contact you. We may send certain mandatory messages on services such as welcome letters, billing reminders, information on technical issues, and security announcements. Occasionally, we may send you product surveys or promotional mailings to inform you of other products or services available from the "www.ianassa.com".
Personal information collected on the sites and the services of «www.ianassa.com» may be stored and processed in Greece or any other country in which www.ianassa.com or its affiliates, subsidiaries or agents maintain facilities. The www.ianassa.com abides by the safety framework as set forth by the legislation in force regarding the collection, use, and retention of personal data.
Section 17 - Disclosure of your personal information
Except as described in this statement, we will not disclose your personal information outside of www.ianassa.com without your consent. Some sites of "www.ianassa.com" provide you with the option to communicate your personal information to selected partners of www.ianassa.com, so they can contact you for matters relating to products, services or offers.
We occasionally hire other companies to provide limited services on our behalf, such as providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. These service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. However, for credit card processing, fraud detection vendors may use aggregate data to improve the services they provide. By doing so, they more accurately detect the fraudulent use of credit cards. You may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful claims or legal process, (b) to protect the property rights of www.ianassa.com or our customers, including the enforcement of our agreements or policies governing your use of our services.
Section 18 - Security of your personal information
The www.ianassa.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit sensitive information (such as your credit card number or password) over the Internet, we protect it through the use of encryption, such as Secure Socket Layer (SSL) Protocol.
If a password is used to protect your account information and your personal information, it is your responsibility to keep your password confidential. Do not disclose this information to anyone. If you share a computer with another person, you should always log out before leaving a site or service, so as to prevent access to your information from subsequent users.
Section 19 - Cookies
The "www.ianassa.com" may use cookies to identify the visitor/user pages and services of «www.ianassa.com». Cookies are small text files stored on the hard disk of the visitor/user and do not access any document or file from the computer. They are used only for facilitating access by the visitor/user to specific services of «www.ianassa.com» and for statistical purposes in order to identify areas where services of «www.ianassa.com» are useful or popular or for marketing purposes. The visitor/user of the "www.ianassa.com" can set the server (browser) in such a way that he is either warned about the use of cookies on specific services of «www.ianassa.com», or be able to prevent the acceptance of cookies in any way. If the visitor/user of the services and pages of ' www.ianassa.com ' does not want cookies for recognition he may not have further access to these services.
Section 20 - Collection and use of personal information concerning children
Many sites and services of «www.ianassa.com» are aimed at general audiences and do not knowingly collect personal information from children. When a site of "www.ianassa.com" collects information about the age and users are classed as aged under 13, the site will either block users from providing personal information, or will obtain consent from parents for the collection, use and disclosure of personal information of their children. We will not request purposely from children under the age of 13 to provide more information than is reasonably necessary for the provision of our services.
Parents will be able to change or revoke the consent choices previously set, and to revise, edit the personal information of their children or to request deletion of that information. If we change this privacy statement in a way that expands the collection, use or disclosure of personal information of children, actions in which parents have previously consented, parents will be notified and we will ask for an additional consent.
We encourage you to talk with your children about communicating with strangers and disclosing personal information over the Internet.
Section 21 - Changes to this privacy statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this statement, we will revise the "last updated" date listed at the end of this statement. If there are material changes to this statement or in how www.ianassa.com uses your personal information, we will notify you either by prominently posting a notice in a conspicuous place prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement
Section 22 - Transactions Security
The www.ianassa.com recognizes the importance of the issue of security of electronic transactions and has taken all the necessary measures, with the most modern and advanced methods to ensure maximum safety. All information related to personal data of users, is guaranteed as confidential.
The www.ianassa.com uses the SSL protocol with 256-bit encryption until, for secure online commerce transactions. In this way all your encrypted personal information, including credit card number, name, and address, cannot be read or changed during transport across the Internet.
SSL (Secure Sockets Layer), has been established worldwide as the safest Protocol for the certification of websites (web sites) on Web users-and to encrypt data between Web users and Web servers (web servers). An encrypted SSL communication requires all information sent between a client and a server (server) to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transport. In addition, all information sent with SSL is protected by a mechanism that automatically verifies whether the data has been changed in transit.
User data (name, profession, email address, home address, etc.) and transactions by users of the online store are considered confidential, as in the ordinary course of trade in a commercial shop. Users when provide their data within their transactions like this, will be informed by the www.ianassa.com and acquiesce and accept the forthcoming processing of such personal data for the purposes of smooth and easy transaction between the parties, as well as the transmission of these data to recipients who will be specifically identified and are employees and added associates of the company within the framework of the handling of the relevant Agreement. By this attention is also drawn to the existence of the right of access and right of opposition referred to in article 12 and 13 of Law 2472/1997.
It is ensured that only authorized employees have access to trade information and only when this is necessary, e.g. for the processing of orders. Otherwise the www.ianassa.com undertakes not to disclose customer details and transactions, unless it is provided with written authorization by them, or it is imposed by a court decision or decision of any public authority. The personal data indicated in the online store with the brand www.ianassa.com used exclusively by it or cooperating companies, in order to support, promote and execute the trading relationship. The set of documents and electronic data will be exchanged between the parties in the context of the sale will be kept from the www.ianassa.com The customer can access them if desired by following all the procedures provided for by Greek law.
